Order

Q: Is it secure to order online?

A: Yes, it is 100% secure. The Regnow online order form is the fastest , easiest and 100% secure way. Order secure server at Regnow.com, the ordering page is located on a secure (SSL) server, ensuring that your confidential information remains confidential.

Q: How long will I receive the license code after I complete the purchase?

A: Normally you will receive the license code by Email immediately after your successful purchase. However, sometimes you didn't get it for several possible reasons.

1. Because of your Email setting, the letter with license code went to Trash directly. Please look for the letter there.

2. Your Email service provider rejects Emails from unknown senders, so the license code cannot be sent to you.

3. You provided invalid Email address when you ordered the software.

If you are under one of the last two situations, please contact us to get assistance.

Q: What's the upgrade policy?

A: Any updates released is provided free of cost.

Q: Is tech support free for the customer?

A: Yes! It's 100% free.

Using

Q: I'm new to Gskstudio Video Converter, how to use it?

A: Follow this easy tutorial, you can quickly learn how to use it.

Q: What are system requirements?

A: Operating Systems: Windows 7, Vista, XP, 2003, 2000, NT. (Recommended: XP)

Errors

Q: My license code doesn't works?

A: If you had received your license code after purchased it but it doesn't works. Please send your Order ID, license code, language of your windows (English or other) to , we will help you as soon as possible.